ABOUT

Ear Trumpet Labs is the unholy offspring of a former software engineer with a habit of building audio gear. Having learned the arcane secrets of microphone construction from his betters, he set about finding the coolest looking, most unlikely components with which to make bodies for his babies.

Emerging from the dark, he held before him the talismanic sound-art pieces that would light the path forward for a new workshop. In constant flux and experimentation, the microphones of Ear Trumpet Labs are all glimmering spots of distinctive light in a world of boring same-old.

We love to hear from artists, musical and otherwise, that want to use our mics, or build their own, or collaborate in some way. Drop us a line.

Banana Stand Media Presents: Ear Trumpet Labs


THE CREW

GUARANTEE / Shipping Info

Simply put, we stand by what we build, and will do everything in our power to make sure you are satisfied with your purchase.

You can return anything you buy from us, for any reason or none at all, within 30 days of receiving it for a full refund of the purchase price.

If any of our equipment is damaged or defective in any way when you receive it, we will pay for shipping to and from as necessary in order to fix it to your satisfaction. If you receive a shipment with visible damage, please contact the shipper immediately as all our shipments are insured. 

Obviously things like microphones can get broken by mishandling or misadventure; treat your ETL with care, but should it get broken, let us know, and for the cost of shipping and parts we’ll fix it for you.

Custom work may require a non-refundable up-front materials charge, but otherwise the same satisfaction guarantee applies.

WARRANTY: Lifetime warranty on defects or internal electrical failures in normal use. If a transistor goes noisy or an internal connection breaks we'll pay for shipping and fix or replace it for free if there's no sign of misuse or abuse. Any other damage we'll fix for the cost of parts, minimal labor, and shipping.

SHIPPING INFO

All our microphones are shipped fully insured, double-boxed, in their foam-padded metal carrying cases. We ship our microphones via FedEx domestically and via DHL internationally. Accessories and merch are shipped USPS. If would like to pick up your purchase at our workshop in Portland, OR, select "Customer Pick-up" at checkout and coordinate with us when you'd like to stop by. (sales@eartrumpetlabs.com

We will ship as soon as we practically can – always within 2 business days of receiving the order. If you’re placing an order for next-day or otherwise expedited shipping, it’s a good idea to call us at (503) 974-4147 to alert us so we can be sure to get your order out ASAP. We do our best to get express orders out same-day Monday through Friday if placed before 3 pm Pacific. Express orders placed after 3 pm Pacific will be shipped ASAP on the next business day. Let us know if you have any questions!


CONTACT US

503-974-4147
info@eartrumpetlabs.com

Ear Trumpet Labs
2117 NE Oregon Street, STE 303
Portland, OR 97232

Are you in Portland or passing through on tour? We love visitors at our workshop! We're generally in during business hours, and drop-ins are welcome, though to be safe it's best to call or email us to make sure we're not out running errands. Our large and friendly Irish wolfhound, Grendel, will greet you at the door.